Covid-19 Information

  • Travel Forward will look a little different this year

    The health and wellbeing of everyone who attends our event is our number one priority.

    That’s why we’ve been working hard to implement some important measures that mean you can attend Travel Forward 2020 in a safe and secure manner - whilst still enjoying the great Travel Forward Experience.

    We’ll continue updating this page with tips and resources so make sure that you register to receive essential information.

    Here’s how the show will look different this year:

  • One way system to help attendees keep a safe distance

    Stand designs optimised to maintain physical distancing

    All seating will have increased spacing

  • Hand sanitiser provided at key points around the venue

    New procedures at service counters to help keep guests and catering staff safe. Menus have been reviewed, open products will not be served

    Guests will not be allowed to enter the venue unless they are wearing a suitable face covering

  • Increased frequency of cleaning

    Completely contactless registration

    Cashless payments only

  • Help keep your travel community safe by doing your part – here’s how:

    • Please ensure that you are in good health, with no fever or other symptoms related to COVID-19, before travelling to the venue.
    • Face covers are currently mandatory on DLR, Tubes and busses. Official advice is to wear face cover when traveling by taxi or private hire vehicles.
    • Face coverings are a condition of entry – guests will not be allowed to enter the venue unless they are wearing a face covering.
    • Avoid greeting others with physical contact (handshakes, hugs, etc) and avoid exchanging business cards. Visitors are discouraged from handing out leaflets/giveaways. Please consider a digital solution.

    Over the past two decades, the travel industry has responded to and recovered from isolated challenges and national emergencies.

    We are a resilient community and we won’t let current circumstances stop us from recovering, rebuilding, and innovating.

    We can’t wait to see you in November.

    *Please note this information is correct to date and may be subject to change.


  • Still have question?

    Safety first at ExCeL London

    Let us know

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