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  • Keynote Opening Address: The Digital Imperative

    Monday11:00 - 11:304 Nov 2019
    TF Keynote Theatre

    Research findings on the state of TravelTech today

    • Language: English

  • Keynote: From booking systems to business value

    Monday11:30 - 12:004 Nov 2019
    TF Keynote Theatre

    How to deliver on digital technology advances to stay competitive, improve loyalty and retention, and deliver experiences?

    • Language: English

  • Panel - Unlocking travel technology innovation

    Monday12:00 - 12:304 Nov 2019
    TF Keynote Theatre

    While all travel providers want to become more agile and innovative, the route is not so straightforward: it needs to encompass bringing together different stak...

    • Language: English

  • Panel – the challenge and opportunity for technology in travel

    Monday12:00 - 12:304 Nov 2019
    TF Keynote Theatre

    Strengths, weaknesses, opportunities and threats, and key elements of travel technology strategy in response

    • Language: English

  • Panel – Leading edge or bleeding edge?

    Monday12:30 - 13:004 Nov 2019
    TF Keynote Theatre

    Use of digital technologies such as AI, VR, IoT vs where are the low hanging fruit?

    • Language: English

  • Data-driven insights to drive decision making; Advanced analytics and AI in booking and operations

    Monday13:45 - 14:154 Nov 2019
    TF Conference Theatre

    Moving from a real-mirror view of data reporting, to enabling real-time insights about customer behaviours to drive business value. Opportunities to mine the we...

    • Language: English

  • Digital Transformation and Customer Experience

    Monday13:45 - 18:304 Nov 2019
    TF Keynote Theatre

    13.45 - 14.15     Effective payments systems for the smarter traveller Delivering the right tools and practices to help leisure and business travellers access t...

    • Language: English

  • How a new breed of hotel companies is bringing disruption

    Monday14:15 - 14:454 Nov 2019
    TF Keynote Theatre

    How a new breed of hotel companies is bringing disruption to hotel industry with a combination of technology, acceleration and customer value.

    • Language: English

  • From CRM to a 360-degree customer view

    Monday14:15 - 14:454 Nov 2019
    TF Conference Theatre

    Making the most of next-generation solutions to deliver an integrated view of travelling customers and groups, in business and leisure. Speaker:

    • Language: English

  • Moving beyond apps to true mobility

    Monday14:15 - 14:454 Nov 2019
    TF Keynote Theatre

    How to provide the right services to travelling customers, at the point of need using mobile, online and offline capabilities

    • Language: English

  • Lessons learned in NDC and ancillary packaging

    Monday14:45 - 15:154 Nov 2019
    TF Conference Theatre

    Looking at progress made on delivering the benefits of NDC, specifically around packaging of ancillaries for cross-selling. Speaker:

    • Language: English

  • Property Management In A World of Rising Guest Expectations

    Monday14:45 - 15:154 Nov 2019
    TF Keynote Theatre

    Make tweaks to their vacation rental businesses to ensure positive guest experiences, resulting in 5-star reviews, and ultimately, return guests. These tweaks c...

    • Language: English

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